ITIL v3 Foundation
  ITIL v3 Expert
  ITIL v2-v3 Foundation Bridge
  ITIL v3 Lifecycle Service Strategy and Design Bootcamp
  ITIL v3 Lifecycle Service Transition and Operations Bootcamp
  ITIL v3 Lifecycle CSI Bootcamp
  ITIL v3 Capability - RCV
  ITIL v3 Capability - OSA
  ITIL v3 Capability - SOA
  ITIL v3 Capability - PPO
  ITIL v3 - Managing the Lifecycle
  ITIL v2 - v3 Managers Bridge Course
   
   
  ITIL v2 Foundation
  ITIL v2-v3 Foundation Bridge
  ITIL v2 Practitioner: Release & Control
  ITIL v2 Practitioner: Support & Restore
  ITIL v2 Practitioner: Agree & Define
  ITIL v2 Practitioner: Plan & Improve
  ITIL v2 Service Manager
  ITIL v2-v3 Managers Bridge
   
   
  ISO 20000 Foundation
  ISO20000 for Lead Auditor
  ISO 20000 for Consultant
  ISO 20000 Master
   
   
  MOF Foundation v4
   
   
  ISO 27001 Auditor
  ISO 27001 Lead Implementer
   
 
 
 
 
EXIN Accredited Training provider specializing in IT Service Management - ITIL, MOF, ISO 20000
ITIL Training with Vernon Lloyd in Washington DC
Don’t Miss This Extraordinary Education Experience!  
Sept 28 to Oct 9, 2009
3 powerful sessions, Read more
Vernon Lloyd
Author ITIL v3 Service Design
Knowledge Center Inc is a FOXIT Accredited Partner. Fox IT is a global independent Service Management specialist having undertaken transformation engagements in over 50 countries. Recognized as the premier supplier of consultancy, education and tools Fox IT has the most extensive ITIL based ITSM and Governance practice in the world.

Our services are underpinned by world-class Service Management and Governance concepts and practices based on a range of industry standards, including the IT Infrastructure Library (ITIL®), the global de facto best practice guidance for delivering business focused IT services, MOF, ISO/IEC 20000 and COBIT®.


  • Over 26 years experience in IT Service Management gives Fox the experience to understand your needs and requirements - The Company has been at the forefront of practical implementation of Service Management techniques since 1981 during which time it has established a world-wide delivery network. More than anyone else.

  • Our Clients: Training more than 25,000+ IT professionals in ITIL, including employees from over 400 of the Fortune 500 companies – more than any other organization worldwide.

  • 25000+ certified and trained; 5000+ certified in ITIL v3 alone; Trained more students in ITIL V3 than any other organization (Foundations, V2-V3 Foundations Bridging and V2-V3 Service Manager Bridging) with pass rates that exceed the industry average by double-digits

  • Author of the ITIL v3 Service Design core volume. Fox has been involved in the inception of ITIL, authoring many of the original modules. Fox has recently been involved in the ITIL v3 refresh and continually contribute to the ongoing ITIL development program. Fox also provides authors for ISO20000 and the Microsoft Operations Framework.

  • Member of ITIL V3’s international exam qualification panel

  • Delivered the first ITIL v2 and v3 courses: Foundations; Intermediate courses, v2-v3 Managers courses.  

  • Our ITIL trainers passed the very first V2-V3 Service Manager Bridging Course exam leading to the ‘ITIL Expert’ certification. More than 50+ ITIL Experts on Staff.

  • Pass Rates: Our pass rates are well above the Global Pass rates.

  • Our Instructors have Extensive ITSM Experience, Not Just Certifications:
Global Presence: Offices and/or partners in all major global regions.

  • Washington DC Metro (KCI - USA Headquarters)
  • Surrey, UK (FoxIT Headquarters)
  • Sao Paulo, Brazil
  • Sofia, Bulgaria
  • Ontario, Canada
  • Hamburg, Cologne, Berlin, Munich, Germany
  • Bangalore, India
  • Brisbane, Sydney, Canberra, Melbourne Australia
  • Tokyo, Japan
  • Ciudad de México, Mexico
  • Warszawa, Poland
  • Lisbon, Oporto, Portugal
  • Ljubljana, Slovenia
  • Riyadh, Saudi Arabia
  • Barcelona, Spain
  • Stockholm, Sweden
   

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